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Bolongo Bay Resorts opens doors July 1, 2020

Bolongo Bay Resorts opens doors 

 July 1, 2020.  


  • For International Flights it is a good idea to arrive at the airport 3 hours prior to departure. 
  •  Please carry a hard copy of your travel documents.  Follow the instructions and show your vouchers to the driver. 
  • Alert the driver of departure time, for your return and confirm the night prior to leaving.
  • Customs clearance will be required upon return to the U.S.

In response to COVID-19 and requirements on the island of St. Lucia, the resort has implemented the following: 

Checking in 

Social Distancing – The maximum number of guests in the lobby will be 6 at a time

Important:  Please fill out Waiver form found on Bolongo Bay website 

For waiver form click the link below:


House Keeping 

  • Rooms are both Sanitized and Ionized prior to your arrival.
  • Mini -Split A/C’s all have Ionizer filters for continuous clean air
  • Efforts will be made for rooms to remain unoccupied for 24 hours between guests.


Beach and Pool 

  • Beach and beach chairs will be spread out
  • Beach Chairs will be sanitized in the morning, during the day, and the end of the day.



  • Breakfast: 7:30am – 10:30am
  • Lunch: 11:30am – 5pm
  • Dinner: 5pm – 9:30pm
  •  Late Night: Until 11pm

 Phone: 340-775-1800 ext. 2600


Visit the website for the menu. Specials will be announced daily. Reservations are required. Call 2600 or 0 from your room


  • Social Distance for safe dining.
  • Tables set 6’ apart, must remain where placed.
  • Maximum 6 guests per table.


What to expect

  •  Enhanced Cleaning & Sanitation Procedures
  •  High touch areas frequently cleaned
  •  Hand washing and sanitizing stations available throughout property
  •  Heightened cleaning and ionization of rooms and laundry (with limited staff entry)
  •  Staff & Guest Health
  •  Facial covering or face mask for staff
  • Guests are strongly encouraged to adhere to FAA travel and USVI territory guidelines while visiting and will be required to wear face covering in certain places while on property
  • Physical & social distancing measures implemented; 6-foot distancing for public areas and designated group gathering areas on property
  • Safe Work Practices
  • Daily staff temperature screenings
  • Staff are trained on new COVID-19 safety and cleaning protocols
  • Incident response and case notification protocols in place
  • Guest Experience
  • Warm smile and kind words will replace hugs and handshakes for all guests
  • Easy no contact pre-registration is available when we have all information required for check in.


 Please call prior to your arrival 1 800 524 4746



About the U.S. Virgin Islands



Weather in the U.S. Virgin Islands averages 84℉. 

St. Thomas boasts the atmosphere of cosmopolitan island, yet a Caribbean paradise.  It’s great place for families, couples, and friends to enjoy.  Features include duty-free shopping, diving, and unique gastronomic dining. The island has a world-renowned golf course, beaches and exciting nightlife. 

Sightseeing and activities popular are the Skyride which sits 700 feet above the city and the 99 Steps of Amalie.  Additionally, St. Thomas is home to the second-oldest synagogue in the Western Hemisphere. Visit the 1680-built Fort Christian, and the childhood home of Camille Pissarro, one of the best-known French Impressionists.

Entry Requirements: 

U.S. citizen a passport is not required, however serves as the best identification when traveling. Be prepared to show evidence of citizenship when departing the islands, such as a raised-seal birth certificate and government-issued photo ID. 

Non-U.S. Citizens, a passport issued by country of origin is required. 

For unknown status, please contact the U.S. Customs & Border Protection agency



 As a U.S. territory, the currency is the U.S. dollar. Automated teller machines (ATMs) can be found throughout all three islands. Most establishments accept credit cards and travelers’ checks. The most widely accepted credit cards are Visa and MasterCard.



English is the official language.


Time Zone

Atlantic Standard Time. During the spring and summer months we are on the same time as the U.S. East Coast. 

During autumn and winter, the USVI remains an hour ahead.


 Useful Links:


About the U.S. Virgin Island 

Wait times for TSA in St. Thomas

 Bolongo Bay Smart Waiver

 Bolongo Bay Safety Guidelines

 What to Expect at Bolongo Bay

What to expect from Customs when you return


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